Privacy Policy
Effective Date: May 2025
Welcome to the website of Dr. Felicia Assenza, ND (https://drfeliciaassenzand.com/). We are committed to protecting the privacy of our website visitors. This Privacy Policy outlines the types of information we may collect from you or that you may provide when you visit our website and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
- On this Website.
- In email, text, and other electronic messages between you and this Website or Dr. Felicia Assenza, ND resulting from your visit.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by us or any third party.
- Any third party, including through any application or content (including advertising) that may link to or be accessible from the Website (e.g., online booking platforms, social media).
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
- Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including:
- Personal Information: Information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”). We collect this when you provide it to us, for example, by filling in forms on our Website (like contact forms or appointment requests).
- Non-Personal Information: Information about your internet connection, the equipment you use to access our Website, and usage details. This includes:
- Usage Details: As you navigate through and interact with our Website, we may use automatic data collection technologies (like Google Analytics) to collect certain information about your equipment, browsing actions, and patterns, including details of your visits, traffic data, location data (generally, not specific), logs, resources accessed, information about your computer/device and internet connection (IP address, operating system, browser type).
How We Collect This Information:
- Directly from you: When you fill out forms on our Website.
- Automatically: As you navigate the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
- Cookies and Tracking Technologies
Our Website may use “cookies” and similar technologies to enhance User experience. Cookies are small files placed on your device’s hard drive. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. We may use cookies for:
- Understanding and saving user preferences for future visits.
- Compiling aggregate data about site traffic and site interactions to offer better site experiences and tools in the future.
- We may also use trusted third-party services (like Google Analytics) that track this information on our behalf.
- How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its contents to you.
- To provide you with information or services that you request from us (e.g., responding to inquiries, scheduling appointments).
- To fulfill any other purpose for which you provide it.
- To improve our Website, services, marketing, or customer relationships and experiences.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
- Disclosure of Your Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except as described below:
- To Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., website hosting, analytics, email delivery, appointment scheduling systems). We strive to ensure these parties only use information as necessary to provide their services to us.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency), or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Dr. Felicia Assenza, ND, our customers, or others.
- With Your Consent: We may disclose your personal information for any other purpose disclosed by us when you provide the information or with your consent.
- Data Security
We have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.
- Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict its use. To exercise these rights, please contact us using the information below. We will respond to your request in accordance with applicable laws. You may also have the right to opt-out of certain communications (like newsletters) by following the unsubscribe link provided in those emails.
- Third-Party Links
Our Website may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
- Children’s Privacy
Our Website is not intended for children under 13 years of age (or a higher age threshold depending on jurisdiction, e.g., 16 in the EU/UK). No one under age 13 (or the applicable age) may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13 (or the applicable age). If you are under 13 (or the applicable age), do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 13 (or the applicable age) without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under the applicable age limit, please contact us.
- Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page (or via another notification method). The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.
- Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
Dr. Felicia Assenza, ND
Email: felicia.assenza@gmail.com
Phone: (905) 544 5834
Address: 1601 King St. E, Hamilton, ON L8K 1T5